Please note the Mac OSX based app is not an officially supported application of RingLogix. This linkwill download a small APP agent that can test for the presence of a SIP ALG on the network the host MAC is connected to.Īfter downloading, open the DMG, move the contents to Applications and accept any permissions your mac machine may ask for. If you see 'SIP ALG Firewall: N' then a SIP ALG is was not detected. The examples provided offer a guide which can be used to configure and test the two systems’ interoperability. If you see 'SIP ALG Firewall: Y' then a SIP ALG is active and must be turned off. Note: That analysis ONLY represents the quality of that single call and should not be used as a benchmark for real calling scenarios with multiple active calls during an extended period of time.Īfter the test completes click on the 'VoIP' tab and look for ' N' or ' Y' on the ' SIP ALG Firewall' line in the lower white box. These web test will simulate 1 VoIP Call using the 711 codec and provide a realtime analysis of that call. The ShoreTel system still needed to to prefer the local analog trunk for 911 calls. even though there was a local analog trunk at the Remote site.

This option runs using HTML5 and their custom plugin. ShoreTel Virtual Voice Switch VMware Tools dkuchenski April 3. This option must be run using internet explorer with java enabled. They offer a series of VoIP test tools that include a SIP ALG tester.īelow are 2 links to some of their web based test. Visualware is a provider of internet based VoIP testng tools. If the results = True then a SIP ALG is active and must be turned off. If the results = False then a SIP ALG was not detected by the client. exe agent that can test for the presence of a SIP ALG on the network the host PC is connected to.Īfter downloading, open the file and accept any permissions your windows/mac machine may ask for. You must disable this feature for any VoIP service to operate as expected. Posted by Tech Support, Last modified by Gabe Olano on 24 March 2021 02:52 PMĪ SIP ALG can and usually does exist on Routers, Modems or in rare cases a managed switch.

Shoretel trunk test tool